Privacy policy.
Last updated: November 6, 2026
Twin Designs and Tech, LLC (TDAT, we, us) respects your privacy. This policy explains what we collect on twindesigns.tech, why we collect it, and the choices you have.
What we collect
We collect information you give us directly and limited technical data collected automatically:
- Contact details you submit through our contact form, chat widget, newsletter, lead magnet downloads, or application forms (name, email, company, and the content of your message)
- Booking details when you schedule a call through our scheduling provider
- When you open a personalized postcard QR link, the associated business and campaign, a random event identifier, and the opening time. This may notify our team in Slack. The link does not establish who opened it.
- Usage analytics and session data (pages visited, buttons clicked, scroll depth, device and browser type, and the campaign that brought you here) collected by our own first-party analytics under a random anonymous identifier, and through analytics tools such as Hotjar
- Any information you voluntarily share during an engagement or conversation with us
How we use it
We use this information to respond to your inquiries, deliver resources you request, evaluate applications, schedule and prepare for calls, improve the website, and, where you have opted in, send occasional updates about our work. We do not sell your personal information.
Who we share it with
We share data only with the service providers that run this site and our operations, such as our hosting provider, database and form processing (Supabase), scheduling (Cal.com), email delivery, internal notifications (Slack), and analytics (Hotjar). Each provider processes data on our behalf under its own security and privacy obligations. We may also disclose information when required by law.
Cookies and analytics
The site uses cookies and similar technologies for analytics and to remember small preferences (for example, that you have already seen a popup). You can control cookies through your browser settings; the site remains usable with cookies disabled.
Data retention and security
We keep submissions for as long as needed to serve you and meet legal obligations, then delete or anonymize them. Data is stored with access controls, and we apply the same security standards to our own systems that we sell to clients.
Your rights
You can request a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it, and you can unsubscribe from any marketing email at any time using the link in the email or by contacting us directly. We honor verified requests within 30 days.
Children
This website is intended for business audiences and is not directed at children under 13. We do not knowingly collect data from children.
Changes
If we make material changes to this policy, we will update the date at the top of this page. Continued use of the site after changes means you accept the updated policy.
Questions about this document? Contact Twin Designs and Tech, LLC at jonathan@twindesigns.tech or (919) 289-1231.