It launched and nothing happened.
Your product is live. Signups are slow, people leave, or it falls over when real customers use it. We find out which of those it is, and fix that first.
Does this sound like you?
- People sign up and never come back.
- Visitors arrive and leave without signing up.
- It works for you and breaks for customers.
- You are not sure which of these it is.
What we check first, in this order.
A quiet launch has a short list of causes. We go through them from the cheapest to fix to the most expensive, so you do not pay for a rebuild when the problem is the signup form.
Can a new person get to the useful part without help?
We sign up as a stranger would, on a phone and on a laptop, and write down every place we get stuck, confused or asked for something too early. Most products lose people here, before they have seen what the product does.
Where do people leave?
If you have analytics, we read them. If you do not, we add them, because without them every fix is a guess. We want the step where the largest share of people stop.
Does it hold up under real use?
Slow pages, failed payments, emails that never arrive and errors nobody is told about all look like "people lost interest" from the outside. We check the logs and the error rates to rule that in or out.
Are the right people arriving at all?
Sometimes the product is fine and too few of the right people ever see it. If that is what we find, we say so. That is a marketing problem, and more development will not fix it.
What you get.
The Diagnostic gives you a written answer to "why is this not working", with the causes in order of how much they cost you, and a plan and fixed quote for fixing them.
We do not promise a number of signups or a revenue figure. Nobody can honestly promise that before looking. We can tell you what is in the way and remove it.
If the product needs more reach and the build is sound, we will tell you that and you keep your development budget.
Tell us where it's stuck. We'll tell you what we'd do.
The consultation is free and takes 30 minutes. If a Diagnostic makes sense, it is $999, usually back in 24 to 48 hours, and it comes off your build if you go ahead.
Book a free consultation