The problem behind the request
“One app” was the wrong architecture.
A founder building technology for care teams appeared to need one application. Discovery revealed four groups completing different parts of the same workflow: operations, customers, frontline users, and administrators.
The first coordinated system took shape as four focused experiences around one backend, lifecycle, and source of truth. The meaningful decision was not the number of applications. It was recognizing the operational system the business required.
Software should fit the work. The work should not be distorted to fit one interface.